Sunday, March 1, 2009

EMOTIONAL BALMS OR TOUCH NUDGES

While reviewing a business case study,a friend spend considerable time labouring to emphasise the relevance of emoting while processing Redundancy Programs in organisations. Agreed there is little merit in arguing against propah behavior!And propah communications is an absolute given in this..
My case is when we color these communications in an emotional dark red hue we mess issues.
Mostly these emotional backclaps are seen by those being laid off as posturing exercises.They hardly address the prime concern of the "parted"... That is when and wherefrom would the next pay checks come from.
And thus this emotional balm actually hurts rather than assuage feelings.
Rather the action has to permeate earlier from a strategically informed and tactically trained deployment of a touch nudge at the right time.So that people get the message and decide and act for themselves..a by far the better option.
We need to empower people to understand the import of the nudges when thus touched.Either as the one sending them on behalf of the management.Or as the unfortunate one who has just been laid off for little reason..
(And there can be no good reason for it .Try asking anyone who has been benched!)
Empowerment to make a smart decisions is the panacea...so that parting happens without a surprise discovery of a hole in the pocket at the wrong joint.Besides the hole in the heart and the chest too.A sharp sudden surgical hack does all of that.
The jars of emotional balm to help heal are seldom enough.
And mostly these wounds dont go,if they have been surgically caused to unprotected,ill equipped bodies!!
Actually the emotional stanzas are heavy at these times.And irrelevant.
Mostly.If not always.
Even with the best dramatists treatise...choreographed with finely tuned playwrighting!!

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